Nowadays, Artificial Intelligence (AI) exists in every aspect of life which benefits global businesses as it saves time, costs, and changes the conventional ways of doing things. With the given context, one question arises: Will AI negatively impact businesses as a whole and the field of Human Resource Management in particular?

On October 24^th, 2020, the Human Resources Management Department, Faculty of Economics and Business, Hoa Sen University organised the seminar themed "How AI changes the future of HR management - Theory to Reality " with the aim of providing students with practical perspectives on the topic of AI in human resources management. The event features guest speaker Pham Manh Khoi - Human Resources Director at L'Oréal Viet Nam and partners; Dr. Tran Nam Quoc - Vice Dean of Economics & Business Faculty; Ms. Nguyen Thuy Giang (MA) - Academic Coordinator of Human Resources Management Department; Ms. Do Thi Thuc Uyen (MA) - Lecturer of Human Resources Management Department; Ms. Nguyen Thi Be (MA) - Lecturer of Tourism Faculty along with over 200 lecturers and students of Hoa Sen University.

According to Dr. Tran Nam Quoc, the implementation of AI in Industry 4.0 is a strategy on which businesses should focus to create their competitiveness on the market. As an educational institution, the Faculty of Economics & Business, particularly the Human Resources Management Department, aims to help students recognize and comprehend the real-life industry to equip themselves with adaptability and essential competencies. Dr. Tran Nam Quoc expressed his gratitude to Mr. Pham Manh Khoi for sparing his valuable time to come and share his experiences with HSU students.

In his presentation, Mr. Pham Manh Khoi praised HSU Faculty of Economics & Business for producing many high-quality and determined human resources experts for the labour market. He based his sharing on the perspective of an HR expert with more than 20 years of experience on the topic.

Theoretically speaking, AI can take on roles of virtual assistants, chatbot applications, big data analysis, etc. to support HR management in carrying out tasks like screening, selecting candidates; staff training, developing, evaluating and consulting. However, it is important for businesses, on implementing AI, to take factors like business strategy, AI’s real value to the business, ways to manage change for the entire organization… into account. Businesses should especially pay attention to methods to fully adopt AI to the business model without changing its identity whilst supporting the HR management department instead of replacing its role.

Throughout the event, AI issues were constantly raised for students to debate on which would then be concluded thanks to the knowledge and experience of the guest speaker. In the seminar, Mr. Pham Manh Khoi also had a wholehearted sharing about the human resources field with information on handling interview questions or becoming a successful HR manager. Finally, he brought the event to a close with a reminder of the core value that those wanting to pursue the human resources management should know, “Heart - Wisdom - Reliability.”